How to Use the Messaging Widget

Instructions for installing and configuring the BrightAssist chat widget on your website or app.

The BrightAssist Messaging Widget connects you directly with your customers in real time. Here’s how to set it up:

1. Access Messaging Settings: In Admin Center, go to Workspaces > Messaging.
2. Customize Appearance: Choose colors, greetings, and chat position to match your brand.
3. Get the Widget Code: Copy the JavaScript snippet provided.
4. Add to Your Website or App: Paste the code into your site’s HTML before the closing </body> tag.
5. Test the Widget: Visit your site and start a chat to ensure it’s working.
6. Manage Conversations: Use your BrightAssist dashboard to handle incoming messages.

This widget helps you provide responsive support, engage visitors, and solve issues quickly.